This month Inspire Net has been in business for 25 years, it feels like only yesterday we celebrated 20 years. We are still locally owned and operated and are proud to sponsor numerous local organisations and events as part of giving back to our community.
Our Team will be enjoying a celebration lunch this Friday 8th September. You may find our team are a little slower to answer your calls while the team enjoy their lunch.
For those customers that have joined Inspire Net recently, a very brief history…….
I started Inspire Net in 1998 with my flatmate, doing dial-up internet access at an affordable price for our local calling area, from the traditional Kiwi start-up location of my garage.
To put this into a bit of perspective of how things have changed, we started connecting people about 4 days after Google was founded, before it was even a search engine of choice. This was before Windows XP, 7, 10, 11, Android tablets, nearly 10 years before the 1st iPhone.
After a number of years working from my garage at home, it got pretty cosy in the garage with staff and equipment, so we moved down into our building on the corner of Main and Andrew Young Street in Palmerston North, “Inspire House”. These days we also have our Inspire Net Infrastructure division (the team that build our wireless towers and fibre) in our workshop / warehouse just around the corner.
From providing affordable Dial-up services in the early days, surviving the arrival of the “free” dial up internet companies that came and went, to now, where we provide broadband over copper and fibre, voice calling, website hosting, domain names and mail services nationwide, including our own Wireless and Fibre networks around our greater region servicing many homes, farms and rest homes that had no options for better Internet. We have grown from 2 staff in 1998 to around 35 today. Several of our team have been with us for over 20 years, and a larger number well over 10 years, and I would like to thank them all, including those that have moved on to other journeys in their life, we could not have done any of this without the support of our whole team.
A number of loyal customers have also been with us since the start (Thank you!). We pride ourselves on providing great friendly customer service in a timely manner, and I like to believe that this is our point of difference in a bit of a crowded market space, our whole team strives to provide the best customer experience possible, and to be here when you need us.
I have always believed that a company should give back to the community where we live, work and play. We are proud sponsors to Organisations like Hospice, Ronald McDonald house, Palmerston North Hospital Free WIFI for patients and staff, Centrepoint Theatre, local Basketball, Cricket, Golf, Hockey, Netball, Squash, Swimming, to name but a few.
The last few years have been a fair turmoil of lockdowns, people working from home, massive changes to how we all work, and also what our customers need for their lives. I feel we have come through it all better than could have been expected, given the immense pressure on our network and team to deliver additional services to match the sudden changes.
If you would like to read the whole story that we put together for our 20 years click here: https://www.inspire.net.nz/20years
In true geek fashion, the 25th has arrived quicker than planned, and we have not had time to update our 20-year story to 25 years yet, but I promise we will by the time we turn 30 😊
Many thanks to all our customers, suppliers, supporters, friends and family over the last 25 years, we could not have done it without you all.
CEO / Founder
Inspire Net Limited
To celebrate we are running a competition for all our loyal customers
Celebrating 25 Years of Internet Excellence!
As we mark our 25th anniversary in the world of the internet, we couldn't be more grateful for your incredible support throughout the years!
To commemorate this milestone, we're running a competition with fantastic prizes up for grabs!
🏆 Grand Prize: 1 Year of FREE Internet! (Terms & conditions apply*)
📱 1 Lucky Winner will take home a cutting-edge 10th Gen iPad 64GB!
🎒🍿 And that's not all! We've got 3 fantastic Backpack/Cooler Bag/Thermal Coffee Mug Combos for more winners to enjoy!
Hurry, the competition closes Friday 15th September at 5pm (Winners drawn and announced the week following) Don't miss your chance to be a part of our celebration and win these incredible prizes!
*Terms & Conditions:
The "1 Year of FREE Internet" prize is subject to availability and geographic restrictions.
Excludes VOIP or VOIP calling charges.
Participants must be residents of New Zealand and at least 18 years old to enter.
Competition applies to current Inspire Net customers only. Prizes not redeemable or transferrable for cash.
The competition ends on Friday, September 15th at 5pm. Winners will be randomly selected, contacted and announced on our page the week following.
Good luck to everyone! Let's celebrate 25 years of internet innovation together!
Just a reminder that our Helpdesk hours changed on the 7th of August
Saturday-Sunday and Public Holidays: 9am-6pm
Our front desk reception hours will remain the same, opening 8:30am-5:30pm Monday-Friday. Closed weekends and public holidays. Don’t worry, it’s still our friendly, helpful, local team but with a better work life balance.
We also have our online chat available via our website, if you’d rather communicate with us that way. Just click on the little chat bubble and start typing.
Here's a friendly heads-up to keep you sorted online – it's a good idea to steer clear of using the same password for different websites. We get it, it's tempting, but if one site gets hacked, your other accounts could be in a spot of trouble too. Using different passwords for each site (and 2 factor authentication where available) gives you a better shot at keeping your info safe from any shifty business. If you would like to change any of your passwords with Inspire Net, feel free to give us a call 😊
Our website's Chat service is doing a great job, and we've been able to help many customers with their issues using this awesome tool. If you feel like getting in touch with our helpdesk without making a call, why not give it a shot?
Let’s hope with spring now here, the wet weather decides to move on.
Our next newsletter will be the almost monthly Christmas addition, no doubt with some goodies to be won as well!