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Network Status

Network status updates, planned maintenance schedules, and service outage information for all Inspire Net services.

Current Network Status

No Outages

Network Status History

Status Service Description Posted Last Updated
OUTAGE Fault: Core, UFB, Inspire Wireless, Inspire Fibre We have had a fibre break in one of our major fibre cables between Palmerston North and Pahiatua, meaning some services are down that are fed along this fibre path. The fibre team are currently investigating, but we expect we will need to overlay a few hundred metres of fibre, ETA for repair 6pm at this stage.

Update 08:36 - this is impacting email for some customers due to connections between the mail stores in each data centre only servicing either Palmerston North side or Pahiatua side, Technicians are working a fix while we are working on the fibre fault

Update 09:58 - Miscreants have broken into the bridge across the Manawatu river and cut many fibre cables, 2 large ones of ours plus several other providers. Our staff are onsite and starting to re-join our fibres. Current ETA for return to full service for anyone impacted is 2pm

Update 11:38 - The majority of core services are back online as we have jointed the most important parts of the fibre cable. Technicians are continuing to splice the remaining services, current ETA for complete restore of services 2pm

Update 14:14 - Services are all restored
26-10-2026 08:05 am 26-10-2026 08:05 am
MAINTENANCE Fault: Inspire Wireless UPDATE: 09/07/26 - 8:45AM
All fixed thanks to our amazing techs. If you are still struggling to get a connection, give us a call on 0800 484 363
----
We have had damage from the weather at our tower at Wharite impacting about 80 customers. It is unsafe to get people there tonight, so we will have a team onsite by
approximately 9am tomorrow morning 9/7/2026 to diagnose and repair.
08-07-2026 22:00 pm 08-07-2026 22:00 pm
OUTAGE Fault: Inspire Wireless Hi everyone,
Now that the weather has improved, our teams are getting to work on repairs across our Inspire Rural Wireless network. Technicians have been deployed and are carrying out repairs as safely as possible. Please note that some repair work is still restricted due to ongoing road closures in certain areas.
Thanks for your patience and understanding.
16-02-2026 08:42 am 16-02-2026 08:42 am
Status
OUTAGE
Service
Fault: Core, UFB, Inspire Wireless, Inspire Fibre
Description
We have had a fibre break in one of our major fibre cables between Palmerston North and Pahiatua, meaning some services are down that are fed along this fibre path. The fibre team are currently investigating, but we expect we will need to overlay a few hundred metres of fibre, ETA for repair 6pm at this stage.

Update 08:36 - this is impacting email for some customers due to connections between the mail stores in each data centre only servicing either Palmerston North side or Pahiatua side, Technicians are working a fix while we are working on the fibre fault

Update 09:58 - Miscreants have broken into the bridge across the Manawatu river and cut many fibre cables, 2 large ones of ours plus several other providers. Our staff are onsite and starting to re-join our fibres. Current ETA for return to full service for anyone impacted is 2pm

Update 11:38 - The majority of core services are back online as we have jointed the most important parts of the fibre cable. Technicians are continuing to splice the remaining services, current ETA for complete restore of services 2pm

Update 14:14 - Services are all restored
Posted
26-10-2026 08:05 am
Last Updated
26-10-2026 08:05 am
Status
MAINTENANCE
Service
Fault: Inspire Wireless
Description
UPDATE: 09/07/26 - 8:45AM
All fixed thanks to our amazing techs. If you are still struggling to get a connection, give us a call on 0800 484 363
----
We have had damage from the weather at our tower at Wharite impacting about 80 customers. It is unsafe to get people there tonight, so we will have a team onsite by
approximately 9am tomorrow morning 9/7/2026 to diagnose and repair.
Posted
08-07-2026 22:00 pm
Last Updated
08-07-2026 22:00 pm
Status
OUTAGE
Service
Fault: Inspire Wireless
Description
Hi everyone,
Now that the weather has improved, our teams are getting to work on repairs across our Inspire Rural Wireless network. Technicians have been deployed and are carrying out repairs as safely as possible. Please note that some repair work is still restricted due to ongoing road closures in certain areas.
Thanks for your patience and understanding.
Posted
16-02-2026 08:42 am
Last Updated
16-02-2026 08:42 am
Background

Experiencing Network Problems?

Please give our helpdesk a call on 0800 484 363 to report your fault. You can also keep up to date with our network status on our Facebook page.