Some signs that an email or phone call might be a scam:
Confirming and reporting a scam:
If you believe you have received a suspicious email, make sure you have contacted the Police first and foremost. You should probably use their new 105 number.
Police website - https://www.police.govt.nz/advice/cybercrime-and-internet
Do not reply to the email or click on any links in the email as they may take you to a fake website. If you believe you have submitted any personal or credit card data, please contact your bank immediately. If there is any reference to your password, change immediately.
There are always new scams, so it’s very difficult to have them all listed and up-to-date, however you can visit the https://www.cert.govt.nz website to view the latest alerts they’re aware of. They highlight current cyber security threats in New Zealand and you can report any issues online too.
Phishing is a type of email scam, which seems to be happening more and more. It’s where the sender pretends to be a trustworthy organisation — like a bank, government agency or your local internet provider! — in an attempt to get you to provide them with personal information, like your internet banking login details.
While some scammers will simply ask their target directly for money, others will be more subtle about what they want. They can trick you into parting with personal or business details that they can use to get access to your finances, buy goods or services, or access your network systems.
There’s a number of ways you can protect yourself against scams and fraud:
If you’re affected by a scam or fraud:
Here’s what to do if you’ve been targeted by a scam or fraud online.
If you gave out some personal or financial details: