One of our major fibre wholesale providers will be updating their equipment, which will result in a brief outage for a large portion of our fibre customer base on March 29th, 30th and 31st between 12am and 6am. The outage is expected to last around 30 minutes, and once completed, your internet service should resume as normal. If you experience any issues reconnecting, please try rebooting your router. If you still need assistance, feel free to contact us for help.
Experiencing problems on the network?
Please give our helpdesk a call on 0800 484 363 to report your fault.
You can also keep up to date with our network status on our Facebook page.