Due to the impact of a spam attack, we are presently having problems delivering to some email boxes, particularly at @outlook.com, @live.com, and @hotmail.com addresses. Messages may still be delivered, but might end up in Spam or Junk Mail folders. We have taken some steps to improve deliverability and expect this situation to improve over the next few days.
21 May 2019. 2.32 PM update
We still looked to be blocked by the Spam and Open Relay Blocking System, which should be resolved early tomorrow morning if they honour our delist request.
22 May 2019. 10.10 AM update
We have successfully been delisted from SORBS. This should improve mail deliverability over the next few days.
Experiencing problems on the network?
Please give our helpdesk a call on 0800 484 363 to report your fault.
You can also keep up to date with our network status on our Facebook page.