Inspire Voice customers in the Rangitikei area may be experiencing phone connectivity issues. We suspect that weather events yesterday evening (lightining) has caused some equipment failure. Our network team is working on a fix for this ASAP. Apologies for the inconvenience.
Issue isolated so affecting a small group of customers now rather than Rangitikei wide.
Took us a long while to track down a customer's equipment that had suffered a lightning strike or similar. Equipment isolated and fault fully resolved.
Customers may have experienced an unexpected brief loss of connectivity around 5:20pm during installation of some core equipment. We believe all services should now be restored, but please call the helpdesk on 0800 484 363 if you are still experiencing problems that started since this time.