There are currently no open faults to report.

Status: Fixed

2022-06-09 08:00:32 - 2022-06-09 08:56:07

There is currently a major network fault affecting the Waiouru/Ohakune/Raetihi area. Customers on UFB and DSL services will be impacted. The backhaul provider is working on the fault, but cannot yet provide a time to restoration.

Status: Fixed

2022-03-18 19:03:54 - 2022-03-18 19:59:32

Our wholesale provider is experiencing an outage that is affecting Fibre connections in the Palmerston North area. As such, you may be unable to connect to the internet. Our Wholesale provider has advised that they have technicians working on the issue already however they have provided an estimated time of repair to be some time tomorrow. We hope this is repaired as quickly as possible. Apologies for the inconvenience everyone.

Experiencing problems on the network?
Please give our helpdesk a call on 0800 484 363 to report your fault.

You can also keep up to date with our network status on our Facebook page.