There are currently no open faults to report.

Status: Fixed

2022-11-09 09:26:40 - 2022-11-09 10:44:18

Customers fed from one of our Rural Wireless towers in the Tararua area are experiencing issues connecting. Technicians are on their way now to carry out repairs. We expect this to be back up and running in the next few hours. Apologies for the inconvenience.




Status: Fixed

2022-11-01 12:03:13 - 2022-11-01 13:33:46

Hi Everyone. One of our larger Rural Wireless towers that covers locations such as Ashhurst/Pohangina and parts of Feilding, has stopped functioning after a low impact update. Technicians are onsite attempting to repair the issue now. Apologies for the inconvenience.

UPDATE 1:35PM Our technicians have advised that all is back online. If you are experiencing any further issues, please give our helpdesk a call on 0800 484 363.




Status: Fixed

2022-09-27 15:17:23 - 2022-09-28 09:03:27

Hi Everyone, One of our larger Rural Wireless towers that feeds Wanganui is experiencing an outage. Our technicians are onsite and will hopefully find a solution this afternoon. Apologies for the inconvenience.

UPDATE 4.20PM Our technicians have advised that all is back online. If you are experiencing any further issues, please give our helpdesk a call on 0800 484 363.




Status: Fixed

2022-07-27 14:46:31 - 2022-07-27 16:08:36

Some customers in the Marton/Koitiata area will be experiencing an outage due to a fault at one of our towers. Technicians are onsite and working on a fix. We are hoping to have this resolved by the end of the day. Apologies for the inconvenience.

UPDATE 4PM

Hi Everyone. Repairs have been carried out and all looks to be back up and running. If you are still experiencing issues, please feel free to contact us on 0800 484 363.




Status: Fixed

2021-05-25 16:59:59 - 2021-05-26 13:56:02

Hi Everyone There is currently a fault affecting wireless customers in the Rangiwaea, Tangiwai, and upper Whangaehu Valley areas. Staff will be on-site around 10 am tomorrow to replace a faulty piece of equipment, and service should be restored by midday. Apologies for the inconvenience.

UPDATE Wednesday, 26th May 2021 - 10.30AM:

Hi Everyone Our network team has replaced the faulty equipment and services have now been restored. Feel free to contact us if you are still experiencing issues. 0800 484 363.




Experiencing problems on the network?
Please give our helpdesk a call on 0800 484 363 to report your fault.

You can also keep up to date with our network status on our Facebook page.