Network Status.

2024-08-17 10:44:10 - 2024-08-19 11:24:30

There are 3 of our Core routers that are still causing some issues after the outage on Thursday. We have routed around the problems that these are causing. We are planning to implement the same fix on our routers in Pahiatua, Wellington and Feilding tomorrow morning during our maintenance windows between 2am and 4am

There will be a 5-10 min break in service for Wellington UFB customers and some MetroLAN, DSL and UFB customers routers will re-auth

2024-08-15 12:49:38 - 2024-08-16 00:58:22

Customers' internet access may not be working due to what we believe is a routing issue. Engineers are working on it right now.

UPDATE - 15/08/24 - 1.50PM Hi all. Our Network engineers are still working on resolving the issue. We believe this is affecting all Inspire Wireless services and our own Inspire Fibre connections at present. No estimated time of when this will be repaired as yet. We'll keep posting here and on our website when updates come in.

UPDATE - 15/08/24 - 3.08pm Hi All our network team has advised that while the fault still remains, the team is getting closer to pinpointing the exact issue. Still no estimated time of repair unfortunately. We'll provide another update at 4pm.

UPDATE - 15/08/24 - 4.20PM I spoke with one of our Network Engineers, and unfortunately, there are no new updates at this time. They're carefully examining our network and collaborating with some of our equipment vendors to pinpoint the cause of the issue.

From here, we'll pause on the hourly updates and only provide them when we have some solid information or an ETA. Once again we apologise for the inconvenience.

2023-10-19 13:16:21 - 2023-11-01 14:15:19

Hi Team. One of our Major wholesale service providers has advised that there will be a scheduled fibre outage for a large number of Inspire Net customers in the Manawatu and Blenheim area.

Start Date/Time 31/10/2023 23:00 End Date/Time 01/11/2023 06:00

This should only be around 15 minutes within this time window. During this brief downtime, you may experience a temporary interruption in your Inspire Net services, such as internet and phone services.

Let us know if you have any questions.