At 6.30am this morning we had a fairly catastrophic failure of a core router in our network. Whilst all services are now restored we still have some slowness in our network due to how traffic re-routed after this failure. We're working through these issues now.
** 10:20am update**
All customer impact should be resolved. Still working with vendor to establish root cause and then will assess our options after that.
Experiencing problems on the network?
Please give our helpdesk a call on 0800 484 363 to report your fault.
You can also keep up to date with our network status on our Facebook page.