1

Great! You’ve chosen Inspire DSL

Select your Inspire DSL choice and move the slider to see the monthly cost of your data cap:

  • There are various DSL options, and you will be provided with the best option available to your property.
The small print:

With Inspire DSL, broadband connections can be either standard VDSL (up to 70Mbit download) or ADSL (up to 16Mbit download). If standard VDSL is not available at your property, you will be given the next best service.

2

What if you go over your data cap?

No problem. You can either have your internet connection slow down when you reach your data cap, or you can choose Flat Rate and have no data cap to worry about.

  • Your internet connection slows down to your chosen speed limit once you have reached your data cap - choose the right speed and price that suits you.
  • You’ll remain at full speed all month and have no data cap to worry about. The connection is covered by our flat rate fair use policy.
The small print:

Inspire Net has a fair use policy on its flat rate plans. We define this as a situation where, in our opinion, the cost of providing the service(s) greatly exceeds the price that the service is being sold for. In these situations, we reserve the right to contact you to discuss alternative options, or to exit the service early, by giving you 30 days’ notice and we will not enforce any early disconnect penalty. Any charges for hardware not returned will still stand as per your contract with Inspire Net.
We currently measure our fair use policy level at an amount of traffic per month that is 10 times what an average user on a flat rate plan uses. As of the date of these terms and conditions, the traffic level that we would deem to be non-viable and to initiate a discussion was 3000Gbytes.

3

What type of connection do you require?

  • If you’re currently getting broadband from another provider over your phone line, choose this option. This is a one off cost of $25.00 without a 12 month contract.
    The small print:

    Please note that Inspire DSL is not available on all Chorus exchanges. While all connections are subject to a feasibility study at the time you apply to ensure suitability, we cannot be completely sure of availability until the connection is live.

    Our 12 month term contract option without VoIP: there is no installation fee for a transfer on a 12 month contract. An early disconnection fee of $99 applies if you disconnect within the 12 month term period.

    No term contract option without VoIP: there is an installation fee of $25 for a transfer. There is no early disconnection fee if you choose to disconnect at any time.

    With VoIP we offer a 12 month contract with no installation fee, with an early disconnection fee of $99.

    A transfer usually takes place up to ten working days after the order has been placed, however please allow for delays of two to three days in times of high demand.

  • Self installation is $49. If your phone line is ready for DSL, we’ll get it switched on for you. You’ll need to rent or purchase an ADSL modem if you don’t already have one. If you have more than five jack points in use, we recommend you get a full wiring install instead.
    The small print:

    Please note that Inspire DSL is not available on all Chorus exchanges. While all connections are subject to a feasibility study at the time you apply to ensure suitability, we cannot be completely sure of availability until the connection is live.

    Our 12 month term contract option without VoIP: there is no installation fee for a self-installation on a 12 month contract. An early disconnection fee of $99 applies if you disconnect within the 12 month term period.

    No term contract option without VoIP: there is an installation fee of $49 for a self-installation plus an additional fee of $99 without a 12 month term contract. There is no early disconnection fee if you choose to disconnect at any time.

    With VoIP for a self-installation we offer a 12 month contract with no installation fee, with an early disconnection fee of $99.

    An installation usually takes place up to ten working days after the order has been placed, however please allow for delays of two to three days in times of high demand.

  • Install a dedicated broadband jack point in you house, allowing for you to connect your internal phone wiring to our router and use your existing phones around your house. This is a one off installation fee of $199.00
    The small print:

    Please note that Inspire DSL is not available on all Chorus exchanges. While all connections are subject to a feasibility study at the time you apply to ensure suitability, we cannot be completely sure of availability until the connection is live.

    Our 12 month term contract option without VoIP: there is an installation fee of $150 for a connection and wiring installation on a 12 month contract. An early disconnection fee of $99 applies if you disconnect within the 12 month term period.

    No term contract option without VoIP: there is an installation fee of $199 for a connection and wiring installation plus an additional fee of $99 for installation without a 12 month term contract. There is no early disconnection fee if you choose to disconnect at any time.

    With VoIP for a connection and wiring installation we offer a 12 month contract for $150, with an early disconnection fee of $99.

    An installation usually takes place up to ten working days after the order has been placed, however please allow for delays of two to three days in times of high demand.

If you’re not sure which of the above options you need, feel free to call us on 0800 484 363, and we’ll discuss the options with you.

4

Add a Voice over IP phone line

Inspire does not offer traditional POTS (plain old telephone service), but if you still require a phone land line, we can deliver this over your Internet connection with us. You can keep your old phone number, and also get lots of modern features like voice mail and caller ID on your phone all as part of the standard service.

We can deliver your phone over ip from: $15 per month

The important part:
Inspire Voice is a phone service which, unlike a traditional phone service, requires a working internet connection and mains power to function. We therefore do not guarantee that our service will always be available and advise customers to have a separate voice service (e.g. landline or mobile) and/or a battery backup for emergency calls. Many services, such as monitored alarm systems and medical alerts, will not function over VOIP. If you have any services that rely on a phone line we strongly suggest contacting your services provider to confirm whether their service can be adapted to work over our internet connection.

Get going with our affordable starter package for only:
$15per
mth
and you’ll receive:
  • 2,000 free call minutes to New Zealand landlines each month
  • call waiting
  • caller-ID (available with a caller-ID capable phone)
  • voicemail service
  • do-not-disturb features
  • various “who called me” and privacy features
Move up to our Voice Chat bundle for:
$40per
mth
and you’ll receive all the features in our Starter package plus:
  • unlimited calls to New Zealand landlines
  • 1,000 free call minutes to top 50 countries*
  • 100 free NZ mobile call minutes
  • Transfering your existing phone line currently has no fee.

  • For $12.50 pm you can have another phone or fax line. The usage on these lines will be counted within your package.

The small print:
Any minutes not included in your base option are charged at the following rates:
Additional local calls » 2c per min | Additional national calls » 10c per min | Additional mobile calls » 16c per min
* The international destinations included in the Voice Chat package are: Andorra, Argentina, Australia, Austria, Belgium, Brunei, Brunei Mobile, Canada, Chile, China, China Mobile, Croatia, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hong Kong Mobile, Hungary, Ireland, Italy, Japan, Jordan, Korea (South), Luxembourg, Macedonia, Malaysia, Netherlands, Norway, Panama, Poland, Portugal, Puerto Rico, Romania, Singapore, Singapore Mobile, Slovak Republic, Spain, Sweden, Switzerland, Taiwan, Thailand, Thailand Mobile, United Kingdom, USA, Venezuela, Virgin Islands (USA).
Click here for a complete list of our international toll rates.

5

Router and line filters

Your Broadband Connection requires an xDSL router to connect you to the internet and we have the following routers available to you:
nf4v
$200
nf8acv
$225
Your Broadband Connection requires an xDSL router to connect you to the internet and we have the following routers available for you to rent:
nf4v
FREE
With our Voice over IP and term contract plans, we supply you an Inspire router that connects your broadband and also runs your Voice over IP phone line, if required. This router is a device that we have extensively tested to work with our service, and we maintain it for the entire time you are an Inspire customer. Renting your router provides an ongoing warranty and quick replacements at no cost.
An additional fee of $200 inc GST applies if not returned in reasonable condition when cancelling your services with Inspire Net.
As you’ve chosen a self installation, you’ll need an extra line filter for each phone jack in use.
If you want to order extra line filters, tell us how many here:
($10 each)