Meet our team
James’ mission is simple, help to connect people, and make this city we call home, a better place to live.
Since founding Inspire Net in 1998, he’s lived and breathed Inspire, dug holes on hill-tops, maintained our server room, talked to customers during the day and night and supported a whole bunch of different organisations in our community.
When he’s not inspiring the team at work, or spending time with his wife and two boys, he’s off speaking at community meetings about technology options to connect our remote rural areas to the world.
We’re not sure he sleeps.
Paul has been part of the team since birth - being the brother of James, but started as our General Manager in 2014. He has spent a lot of time looking at the structure of the business and ensuring the right people are in the right places to meet our customer expectations and to support our continued growth.
Paul brings a very grounded and down-to-earth attitude to the business, and a good dose of humour to the office, all while steering us to greater efficiency and making us generally better. He ensures that we have all Health and Safety systems in place when out in the field, on top of hills and in farmers' paddocks.
Outside of work he can be found in the garden, working in the shed on his cars, catching up with family and chasing around after his littlies.
John is our sales consultant. You’ll most likely see him out and about creating new business relationships and networking at events. He’ll also be the guy zipping around in our silver Inspire Net branded Corolla.
John started his working life as a shepherd on a back country station in Taihape, from there he went on an Ag exchange to Canada, followed by a stint working as a shepherd in Scotland. Once he’d had enough of rounding up the sheep, he came home and started in sales, owned his own telecommunications company, worked as a business development manager for a computer company for six years and then decided to get back into the farming world and became a Territory Manager.
John loves looking after his four children and wife (or maybe they look after him), Rugby (Watching only), Gardening, Showing Roses, Hunting, Tramping, and a little gaming.
What does Donna bring to her multi-tasking role of 14 years as Finance Manager, Scrutiniser of the dollars, Office Operational Expert, Purveyor of fine foods for our tea room, and Camp Mother? well… Debits and Credits balance, GST gets paid or claimed, reports are written and she pays us every week (Okay, we benefit too.) Most businesses have scope for this to become chaotic, but Donna imposes order on it all.
She’s a pretty great real life Mum and Granny, cafe regular and social go getter, and enjoys staying closely in touch with family in Taranaki, spending time with her family in town including her grandaughter and spending time with friends. She’s our oldest resident and she loves her job just about as much as we love having her here.
Design is her passion and using creativity to add value to business is what she loves.
Over a decade in the industry has taken her from Palmerston North to Auckland and back again. After gaining extensive experience in web design and email marketing for the retail sector, she’s become even more Inspired, as our Design & Brand Manager.
Creative, energetic and sure to liven up the office, her designs speak volumes.
Karina enjoys challenges that provide opportunities for creative thinking, and taking projects from concept right through to the finished product.
Karina finds it super rewarding working with the team on sponsorship opportunities both within the community and further afield, and building our brand identity and awareness.
Pete is the Help Desk Manager and the only one who can pull off a long twizzly beard. His job is to watch over the award winning helpdesk team and ensure that you are getting the best service possible. It’s also his pearly voice on the helpdesk phone prompts.
When he’s not at work he can be found laying waste to the universe of his choosing from the comfort of his leather bound swivel chair (gaming), battling gravity and the cruel fate of time head on through strenuous exercise (gym) or artfully dodging the oppressive burdens of his domestic existence (getting out of housework).
Alex is the Inspire Wireless Manager for Inspire Net. He is in charge of co-ordinating the team that does the maintenance and installs for our rural wireless network.
He is known for being able to put away more chicken tenders than anyone else at staff lunch shouts. When he gets away from the office you’ll find him playing soccer, weightlifting and playing bass in his cover band. He is an avid supporter of Newcastle United.
Network Operations Centre (NOC)
During his many years at Inspire Dave has carried out many different duties including helpdesk, coffee fetching and some brief spells in management. Nowadays he’s more at home sending interweb packets towards their intended destination and troubleshooting strange faults in the Inspire Net network.
When not fixing the internet he may be found having a pint or three at a pub, bad-beating his peers at poker or occasionally enjoying some international travel. He lives in a house with his wife, kid and a cat.
John’s field of expertise lies in making networks work. He has an unhealthy interest in network infrastructure and protocols - if the Internet were a building he would be found in the basement checking the plumbing.
There are unconfirmed reports that he does things outside of work, but is apparently never outside of WiFi coverage.
Brenden, aka B1, has been at Inspire Net for over 10 years and still loves the diverse roles he finds himself doing. He can equally be found quadbiking on trails, digging in new antenna poles, wrangling routing, poking servers or installing new equipment for customers. He has a penchant for breaking cellphones, hand mixing concrete and being sent out to sort problems.
When not at work he can be found watching his kids play sport, power gardening or participating in various sports that will cause him to need replacement joints in the future.
Bruce is a real all-rounder from our network team. He somehow ends up becoming a specialist in whatever task is thrown at him - lately, that’s been casting some sort of magic spells with VoIP phones and our WiFi prepay networks. Customers always find Bruce friendly and helpful, but when speaking to him should be careful not to voice too strong an opinion of classic science fiction franchises.
When not at work, Bruce can be found shearing sheep, building fences and milking goats. Generally he likes to pretend that he’s still the farmer that he originally aspired to be.
Seton’s been with Inspire Net since 2010 and is now a new member of our Network Team - A jack of all trades, you will most likely see him out and about helping maintain our network, whether it be MetroLAN, Fibre or Inspire Prepay.
When he isn’t on the road keeping busy, he can be found at home trying not to destroy his house with DIY maintenance.
Tom’s our resident Systems Administrator, and an enthusiastic fan of all things Unix and web. You can find him up late in the network team’s office, upgrading your precious server to the very latest XYZ.
When he’s not poring over code, configuration, or customer support, he can occasionally be caught playing guitar or running.
Dave T is one of the members of our network team, and one of the biggest Everton F.C. supporters out there. His job is to work behind the curtains and ensure that our network is running at its very best. His motto is “If you can’t see me, then everything is working as intended.”
When his daily duties are done he loves to kick back, hang out with his family, play videogames and watch his favourite motor racing.
Andrew’s our NOC’s Web Specialist, keeping Inspire’s various public web services and billing processes in order. Don’t let the job title fool you, though; he’s not your average web developer. If it’s arcane, obscure, reverse-engineered, or involves other kinds of deep technical magic that doesn’t yield to a Google search, then Andrew is the man to ask.
When out of office, Andrew has been known to take soldering irons to old British computers. Sometimes he even plays the odd video game.
Wade spends much of his time building and looking after some of the most remote parts of Inspire's network.
He has made it his mission to venture fearlessly into new parts of the country in a valiant effort to expand Inspire Net's borders into areas previously untouched by the Internet.
Wade sometimes likes to pretend that he can help out the network administrators back at base and as such, his current goal is to grow the most preposterously unruly beard in the NOC in an attempt to gain more Internet powers.
The rest of the time he enjoys constructing elaborate home automation contraptions and developing exotic new beer recipes to try out on his unsuspecting workmates.
When not writing code at work, James spends his time gaming or getting away from the keyboard to enjoy the backroads, camping and exploring New Zealand.
Outside Infrastructure Division
Joining us in 2016, Hadley is part of our Inspire Net outdoor infrastructure team. As an Inspire technician he is involved with tower builds, wireless installs, new subdivisions and brings with him a great knowledge of fibre optics.
Hadley knows all this stuff inside and out, and his skill sets aren’t limited to that either. Snowboarding, motor cross and a house reno project in the country while pretending to be a lifestyle farmer are also high on his skill set list... or will be once that house is completed!
Welcoming Aimee to our Outside Infrastructure Team! Aside from her varied duties keeping the teams’ new quarters shipshape and everyone on track, Aimee manages their bookings and invoicing, takes care of deliveries, and is starting to build valued relationships with a wide range of our customers.
After work, Aimee manages her own crew of three children (15months, 4 years and 6 years) one husband and a small petting zoo consisting of two dogs, four chickens, a bunny and a cat. She says it’s a crazy-house but a place she loves to be.
Her husband is a plumber, and in their spare time they enjoy spending time with the kids, camping and socialising.
Shane started at Inspire Net on the helpdesk and since 2012 has been out and about running cables and installing wireless internet in interesting and sometimes remote locations.
When not standing on roofs or hills he spends his time dodging family IT problems and enjoys drinking coffee, tea and beer (often at the same time).
Kevin is the latest member to join our Inspire infrastructure team. He’s been in the communications industry for around 4 years. Outside of work he keeps fit by doing triathlons, trail running, snowboarding and mountain biking and he tries to get in as much travelling as possible.
Campbells interests include anything to do with hunting… pigs, deer, geese, pheasants, ducks and small game with his two sons, who also enjoy surfcasting and rock fishing for the big snappers or kingfish. White baiting is on the list too.
He’s a typical farm boy with a general interest in all things farming related or rural.
He drives a Hilux, enjoys a nice cold Export 33!! and was born in stubbies!
Campbells main role here at Inspire is work on the RBI2 upgrades and eventually all aspects of the Infrastructure Division. He’s a great part of our team and it’s super convenient that he loves being in the outdoors rain or shine!
Help Desk Agents
Ryan works on Accounts Support and has been with Inspire since 2004. He’ll help you answer any billing and payment questions you have.
In his free time he enjoys watching movies and media with friends, messing with Linux servers and gaming on Team Fortress 2. While not in front of the computer desk he enjoys running, cycling and bringing up embarrassing memories of his mates over a beer.
Dylan started in the Helpdesk at Inspire Net in 2014, becoming one of our Inspire Wireless installers shortly after and is now back on the Helpdesk as a Senior Agent.
If you see Dylan during his “spare time” (these quotes are necessary) you’ll likely find him in the gym (and getting funny looks for wearing armour!), in his workshop building suits of armour, or training with his fellow knights at Manawatu Armoured Combat (of which he is also Captain).
Jimmy is one of Inspire Net’s Senior Helpdesk Agents. He is responsible for providing second tier support and troubleshooting for the Helpdesk as well as overseeing VoIP provisioning.
His ability to make a pun out of anything is second to none and he considers himself a friend first, boss second and probably an entertainer third.
Outside of work you’ll find him wading through the salt in League of Legends, playing badminton, and looking after the animal boarding business he runs with his family.
Rowan is one of our senior agents and can often be seen working on the service desk with a bearded smile. When not working on his computer screen tan or nose deep in a book, Rowan can be found puttering around his herb garden while dodging his overly aggressive cat.
Jeff is a quietly spoken member of our senior agent team. You’ll often find him organising and keeping an eye on new UFB fibre connections for our customers, and sometimes plugging in equipment for our own Inspire Fibre connections, in between his other duties, watching over the other helpdesk agents.
When not working, he can often be found keeping his fiancée company and watching TV, or enjoying a few racing games.
Arie is one of our friendly senior helpdesk agents and will help you with any queries you may have. When he isn’t working he’s usually next door at Nexus playing fantasy card games, at the gym or spending some quality time with his wife.
Kieran is one of our awesome helpdesk staff and is almost always found either working, sleeping or sitting in front of his computer. Originally from Wellington he is still getting used to Palmerston North.
He enjoys playing League of Legends, riding his motorbike and watching movies.
David is one of our newest agents, he really enjoys working in the help desk and is quickly learning the ropes.
In his spare time he’s a Magic player (trading card game), he plays Goblin deck a lot. And has also started playing Overwatch (a video game) with some of the other guys in the team.
Legends tell of a man who meditated under a waterfall for forty days and nights to achieve a super level of patience and understanding. If you call the helpdesk you may just end up speaking with him.
When not at work Robert can often be found in his man cave drooling over computer components, plotting world domination with his young niece or keeping his allies alive on Raid Nights in World of Warcraft.
Welcoming Tom to the Inspire Net team. He enjoys having a big desk and a comfy chair all to himself, and he really enjoys being able to help people, Tom is a great asset to our Help Desk, so please say 'welcome' if you get to talk to him on your next call.
In his spare time he enjoys watching films, reading - mainly philosophy, writing and playing video games - dungeons and dragons and on the odd occasion riding unicycles - which we think we will need to witness first hand to allow this to remain in his blurb!
Welcoming Raymond! Forged by the scorching African sun and tempered by years of multicultural experiences, he travelled from his birth place in the east of South Africa, to the very far west where he grew up surrounded by vineyards and wineries.
After spending a year traveling and working in the USA, he decided to move to the wonderful country of New Zealand where he has happily lived for the past 8 years. Raymond now brings his knowledge and experience to our Inspire Net Help Desk where he is enjoying helping out our customers.
In his spare time you will often find him at home on his computer playing games, writing programs or doing research while watching YouTube or Netflix on his second screen.
When not gaming, creating digital art and illustration, or sleeping for impressive periods of time, you’ll find Fay’s lovely face behind our Customer Service Desk at our Main Street offices, providing consistent general support for customers when they call in.
Fay has a broad knowledge to help customers with any problem they may have and basically just loves helping to connect people to one of her favourite places on earth… the internet!
The latest addition to our Help Desk team, you’ll speak to Rory when you call up and when he’s not downstairs setting up your new router.
Outside of work Rory enjoys anything game… card, board, role play and video. Quite hooked on team based co-op games and 16bit style rpgs/metroidvanias at present – don’t worry, we had to google that too!