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Terms & Conditions Inspire Settings FAQ Spam FAQ Network Status 404 - Page Not Found |
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Status: Fixed
Palmerston North Power OutageFeb 28 12:10 AM - Feb 28 07:00 AM Shorty after midnight a large part of Palmerston North lost power. Power was restored at approximately 4am. During the power outage we lost various systems, but all systems have now been restored. We're now carrying out checks of our entire network to check for any remaining issues. All problems should now be resolved. Please phone our helpdesk on 0800 484 363 if you have any further problems.
Status: Fixed
International Bandwidth ShortageFeb 25 06:00 PM - Mar 7 04:30 PM We are currently short of International capacity at Inspire Net. This will cause overseas websites and downloads to run slower than normal. This is expected to be resolved by March 10. Please accept our apologies for any inconvenience caused.
Status: Fixed
International issuesDec 4 06:30 AM - Dec 5 12:00 PM Due to a Tropical Storm in Oregon, part of the Southern Cross cable has been damaged. This is currently causing congestion on our International links. We do not currently have an estimated resolution time for this problem but will update this website when we know more. This will cause some International websites to be running slower than normal. FIXED: After weather conditions allowed, technicians have actioned a temporary fix on the Southern Cross Cable in Oregon, US.
Status: Fixed
International Bandwidth IssuesOct 2 11:10 AM - Oct 5 10:00 AM We are currently experiencing technical difficulties with our international traffic. This should be resolved by Friday.
Status: Fixed
International Bandwidth issues in USASep 1 01:50 PM - Sep 2 02:00 PM Our upstream provider in the USA is having connectivity issues, affecting many websites/services hosted in the USA (ESPN.COM as an example). We have had a fault logged and are awaiting a fix. This effects all DSL, MetroLan, Studentcity and dial up customers. It does not effect our larger customers or webhosting platform.
Status: Fixed
Major packet loss on one of our international feedsAug 1 02:10 PM - Aug 2 09:00 AM One of our upstream providers is currently experiencing service disruption which began at 09:05 hrs, 01/08/2007 between NZ and the USA. You are likely to experience major packet loss on your international internet usage until this problem is resolved. There is currently no timeframe for a resolution.
Status: Fixed
Remedial Power Work at the PNCC buildingJul 26 07:30 PM - Jul 26 09:10 PM The PNCC as part of their power restoration work changed our power feed over from generator power to a normal power feed at 7:30pm last night. There was a short outage as an active component was transfered to another UPS at 7:30 and again at 9:15 when we went back onto normal power.
Status: Fixed
Fire and power outage causing major MetroLAN faultJul 23 09:50 AM - Jul 23 04:00 PM At approximately 9.30am this Monday morning an electrical fire started in the Palmerston North City Council building. Whilst the fire has been stopped the building still has no power and is likely to be without power for a period of days. This has caused a major failure to part of our MetroLAN network. As part of this our wireless, ethernet and extend customers are not currently functioing. We are working towards a work around for this problem and hope to have more news as the afternoon goes on. RESOLVED - 4PM The PNCC building still has no power, but our network is back up and fully functional. The PNCC building is scheduled to have temporary power available in 2 to 3 days time - there is a small chance of an outage when we move back to that in the future.
Status: Fixed
Power Disruption to AXA Tower UPSJun 22 02:10 AM - Jun 23 02:20 AM The UPS powering the wireless links on top of the AXA Tower in the Palmerston North CBD failed. The UPS has been reset and is operating normally. A replacement has been sourced and will replace the original unit at 6:30 am tomorrow morning (Sat 23rd June). UPDATE: The UPS failed again at 1:45 and was replaced at 2:15.
Status: Fixed
Inspire Net phone faultMar 22 11:00 AM - Mar 22 12:00 PM Customers trying to phone our local or 0800 numbers will be currently receiving a busy signal. This is a fault with our incoming lines. We are investigating this issue with Telecom and expect this to be resolved shortly.
Status: Fixed
Core networkJan 17 08:00 AM - Jan 17 08:00 AM Between 0600 and 0800 this morning customers experienced varying degrees of degraded service. We have isolated and resolved the cause of this disruption and apologise for any inconvenience.
Status: Fixed
Severely Degraded International PerformanceDec 21 11:00 AM - Dec 21 11:40 AM Our upstream provider is experiencing severely degraded service again. We are working with them to resolve this as soon as possible.
Status: Fixed
Severely Degraded International PerformanceDec 21 06:20 AM - Dec 21 07:50 AM Our upstream provider is experiencing severely degraded service at the moment. We are working with them to resolve this as soon as possible.
Status: Fixed
International issueDec 20 12:00 PM - Dec 20 03:00 PM Our upstream provider is experiencing severely degraded service at the moment. We are working with them to resolve this as soon as possible.
Status: Fixed
Domestic faultDec 11 03:00 PM - Dec 11 04:00 PM Our link that connects us from Palmerston North to Auckland and Wellington is currently down. This will cause some websites and other services based in one of these cities to not be working. Examples will include www.stuff.co.nz and www.trademe.co.nz not working. We have logged a fault with the provider of these links and hope that the problem will be resolved shortly. Our apologies for any inconvenience caused.
Status: Fixed
International problemsNov 29 12:50 PM - Nov 29 01:00 PM International outage. We are currently suffering from problems with our International pipe to Telecom. Telecom are currently working on the problem and we hope it will be resolved shortly.
Status: Fixed
Wellington power problemsOct 23 10:00 AM - Oct 23 07:10 PM Wellington is currently experiencing power problems in the CBD. Due to this many websites and/or servers in Wellington will currently be unreachable.
Status: Fixed
Slow International TrafficOct 13 11:40 AM - Oct 18 05:00 PM We are experiencing issues with International traffic running very slow at random intervals. We have identified the cause and we are working solidly towards resolving the problem. Updates will be posted here when available.
Status: Fixed
Planned maintenanced to GGIOct 1 04:00 AM - Oct 1 11:00 AM Our International pipe, provided by Global Gateway Internet, is having planned maintenance this morning. This will happen during an 8 hour window from 4am to 12pm NZDT. This is due to maintenance work being carried out on the Southern Cross cable linking .nz to the rest of the world. We expect out International connectivity to intermittently be up and down until midday today. We thank for your patience.
Status: Fixed
International Connectivity IssuesSep 27 04:10 PM - Sep 27 04:50 PM Yet again our International upstream bandwidth provider is having issues with international connectivity, no ETA for repair yet. Until repaired Internation web browsing etc may be slow.
Status: Fixed
International ConnectivitySep 19 10:10 AM - Sep 19 11:20 AM Our international connectivity is currently experiencing problems. Please bear with us while this is resolved. You will be unable to view any international websites whilst this issue is happening. We are currently logging a fault with our international provider.
Status: Fixed
International problemsSep 11 02:30 PM - Sep 11 03:00 PM Our international connectivity is currently experiencing problems. Please bear with us while this is resolved. You will be unable to view any international websites whilst this issue is happening. We are currently logging a fault with our international provider.
Status: Fixed
Nationwide dialup authentication problemsSep 6 10:00 PM - Sep 6 11:30 PM Currently nationwide dialup customers will be experiencing error 718 when attempting to connect to the internet. This may may also effect Jetstream and/or Bitstream customers. Telecom/Alcatel are currently investigating the problem and we hope it will be resolved shortly.
Status: Fixed
Bitstream Static Address Assignment faultJul 15 08:00 AM - Jul 15 10:00 AM Inspire ADSL Bitstream customers were not being assigned the correct IP addresses.
Status: Fixed
ADSL outageJul 14 01:00 AM - Jul 14 02:00 AM Telecom have advised that a very large number of ADSL customers will experience a 60 minute outage betweem 1am & 2am, on the morning of the 14th of July. This is to allow Telecom to perform urgent maintenance on their network.
Status: Fixed
Alert on International BandwidthMay 3 03:00 PM - May 20 02:00 PM Currently we are experiencing International Connectivity Issues users may experience slow response from International sites, we have a fault logged with our upstream provider.
Status: Fixed
Poor Bitstream Service in ChristchurchDec 6 02:10 PM - Dec 7 02:10 PM Due to a fault in the Telecom network, customers in Christchurch may be experiencing very slow connection speeds. Telecom are working on the problem.
Status: Fixed
International Conectivity problemNov 10 11:10 PM - Nov 11 09:00 AM Due to a fault with our upstream provider, most international traffic is non-existant. The problem is being worked on but there is no estimated time for repair.
Status: Fixed
Intermittent International ConnectivityNov 4 04:30 AM - Nov 4 04:40 PM Due to a fault with our upstream provider, most international traffic will be slow or non-existant. The problem is being worked on but there is no estimated time for repair.
Status: Fixed
Slow International TrafficOct 7 01:20 PM - Oct 7 08:00 PM Due to Cogent and Level 3 de-peering, large sections of the internet have become very slow or unreachable. This is affecting a very large number of ISP's around the world, Inspire Net included. This means that surfing to international sites is running very slowly. Inspire is working on ways around this issue, but we have no estimated time of a fix as of yet. We will update this fault as soon as we have more details.
Status: Fixed
Power Problems in our Auckland Server RoomOct 4 05:00 PM - Oct 4 07:00 PM There are power issues in the server room we co-locate in to route via the Auckland Peering Exchange. Between 17:00 and 19:00 today (4th Oct) they are fixing the problem. We have routed around the issue and this shouldn't effect our customers.
Status: Fixed
High Packet Loss affecting surfing / websitesAug 15 10:20 AM - Aug 15 11:00 AM Currently, Inspire is experiencing a large amount of packetloss on several of our national upstream connections. The main effect of this is that customers will find loading a large percentage of websites on the Internet to be slow. Services contained within InSPire's own network are working normally. This includes Webmail / Email / Webhosting when you are connected with Inspire Net. We will post a time to fix, as soon as our upstream provider gives one to us.
Status: Fixed
National Dialup failing IntermittantlyAug 15 09:30 AM - Aug 18 02:10 PM Problems with the service we purchase national dailup lines on 0873 06001 are causing some customers to get an 718 error when they try and authenticate their username and password
Status: Fixed
High packetloss affecting surfing / websitesJun 23 11:20 AM - Jun 23 04:30 PM Currently, Inspire is experiencing a large amount of packetloss on several of our national upstream connections. The main effect of this is that customers won't be able to load a large percentage of websites on the Internet. Services contained within InSPire's own network will be working normally. This includes Webmail / Email / Webhosting / DNS when you are connected with Inspire Net. We will post a time to fix, as soon as our upstream provider gives one to us.
Status: Fixed
Fault with Bitstream ConnectionsMay 13 11:00 AM - Jun 23 11:10 AM Telecom are working to fix a fault with the Bitstream service, which is not allowing a random pool of customers to connect. Telecom have given no indication as to when it will be fixed, nor any further details. Inspire Net staff are in contact with those known to be affected at the moment. If you feel you are having the same problem with your Bitstream (not Jetstream) connection then please ring 0800484363 and ask to speak to Dan, Dave or Brendon. More details will be posted here as they come to hand.
Status: Fixed
Mail delaysMar 4 11:50 AM - Mar 4 02:00 PM There are currently delays in the delivery and receipt of email. These delays will be up to an hour as server equipment is repaired and replaced. It is anticipated that this will be resolved before the end of the day.
Status: Fixed
FIXED - Intermittent issues with International Traffic - FIXEDFeb 7 11:00 AM - Feb 7 02:30 PM Currently Inspire Net is having intermittent issues with international traffic. Once or twice every few hours there is a small period where international traffic stops altogether. These periods average about 10 minutes each. National traffic remains unaffected.
Status: Fixed
FIXED - Outage on Telecom Network - FIXEDJan 1 12:00 AM - Jan 1 01:30 PM An outage on the Telecom Network is causing people to get engaged signals or an overloading message when trying to dial up. Telecom estimates it will be repaired between 2pm and 3pm today.
Status: Fixed
FIXED - News Server is down - FIXEDDec 16 09:30 AM - Dec 16 05:20 PM The InSPire news server is currently down and is expected to be down for at least the rest of the day. |  |
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